FAQ & CONTINUOUS SERVICE

To optimize the effectiveness of the services provided, Customer’s plan shall continue from year to year without any action on Customer’s part. This includes any services purchased initially or added at a later time. Remember, Customer’s plan will continue unless Customer contacts Root Development LLC at 860-752-4517 to cancel. Customer or Root Development LLC may cancel service at any time, subject to Customer’s obligation to pay for all contracted services as provided herein. All pre-paid amounts shall be NON-REFUNDABLE and any remaining account balance for pre-pay Customers who terminate their annual plan early (prior to completion of all scheduled plan applications) shall remain the property of Root Development LLC.

 Root Development LLC reserves the right, in its sole discretion, to implement annual price increases due to inflation, cost of goods and services, or other economic factors. We work hard to procure our products in advance by using EOP (early order programs) to lock product cost in when possible. Due to the current supply line shortage, suppliers are limiting the option to lock in pricing due to the extremely volatile market, fuel cost, shipping cost and the shortage of raw materials.